I had a meeting with Nikunj Dalmia, Managing Editor of ET Now today where we discussed the current question facing the banking industry.

As a designer of banking technology for the last 37 years, I believe that the complexity of the global banking industry can be represented through the Banking Complexity Pyramid. This complexity includes the interconnected world, regulatory compliances, extreme economic fluctuations, and five generations of existing technologies.

Investor communities often react based on visible symptoms like Brexit, Trump, or Russia/Ukraine, without conducting a detailed analysis. However, the controllable element in this complexity is technology, and a holistic design is required to build resilience against regulatory changes, an interconnected/interdependent world, and economic fluctuations.

I believe that technology investments are crucial for banks to navigate the complex banking industry and build resilience.

At Intellect 3.0, we have invested over 600 crores in building the Open Finance platform eMACH.ai based on BankTech wave 5 by converging 5 technologies of events, microservices, API, cloud, and AI.

Our platform helps banks’ in-house business, operations, and technology teams to ‘Connect’ broken windows created by ‘Residual Legacy’ and compose agile solutions by using 285 independent microservices (Core Banking, Lending, Credit Card, Wealth and Corporate Banking) and tightly wire the entire ecosystem using 1214 API’s. This platform helps banks to co-design technology transformation in a very systematic way and helps reduce operations costs by 20%.

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