Many smart enterprises are using AI to drive near autonomous operations to drive faster TAT and lower operations costs. Intuitive design and embedding expert agents in client user journeys can reduce operation costs by over 60%.
PF Expert Agent technology designed by Intellect Design Arena Ltd’s Applied AI research team synthesises five sets of knowledge to drive actionable intelligence:
A. Knowledge from large sets of documents.
B. Well-crafted operations book (Roles and SOPs).
C. Structured data from data lakes or application systems.
D. Book of regulations
E. Market knowledge.
The PF Expert Agent enables Operations Managers imagine near autonomous user journeys for their customers, including timely AI nudges and AI Alerts, to Relationship Managers, Compliance Managers and Management, as relevant. It uses contextual LLM models appropriate for business from a basket of OpenAI – GPT-4, GPT-4o, Anthropic – Claude 3 Opus, Claude 3.5 Sonnet, Claude 3 Haiku, and other advanced language models.
During a recent bootcamp, it was deeply satisfying to watch 5 teams rapidly build their own working expert agents, within the period of a 3 day Purple Fabric Bootcamp.
As shared earlier, I am extending a special invite to SMEs, Heads of Departments and Product Managers to our exclusive AI Boot Camp on August 29 and 30 in Chennai. You can explore how AI can simplify operations across specified functions and discussions within a financial institution through this Boot Camp.
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ABOUT ME
Hello, my name is Arun Jain. I am a design thinker living in Chennai, India. This is my blog, where I post my thoughts, technology trends and tips about the fintech world and many more.
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