We are pleased to present Arun Jain, Chairman and Managing Director of Intellect, delivering a deeply insightful keynote at the Intellect Oxford School of Wholesale Banking.

In this wide-ranging address, Arun challenges conventional banking frameworks and urges leaders to reimagine Customer, Product, Operations, and Risk & Compliance through the lens of Design Thinking, Framework Thinking, and First Principle Thinking. He decodes the true meaning of design in organisational context designing the thinking space and lays out how culture, systems, and architecture must align to achieve sustainable transformation.

He explores the five frictional forces that hinder innovation and shares Intellect’s nine-year journey of building Purple Fabric, the world’s first Open Business Impact AI platform. From simplifying banking infrastructure to advocating a shift from order takers to agenda setters, Arun offers a compelling blueprint for banks to break through complexity and deliver lasting impact.

This keynote is more than a speech; it is a strategic call to action for financial institutions ready to lead the future.